Privacy policy

Privacy Policy

Effective Date: November 7-2025
Last Updated:November-11-2025

Wecome to PassionNova Store (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website URL] or make a purchase from our store.

1. Information We Collect

We collect personal and non-personal information in several ways:

A. Personal Information

When you interact with our store, we may collect:

  • Contact Information: name, email address, phone number, shipping/billing address.

  • Payment Information: credit/debit card details or payment account data (processed securely by our payment processors; we do not store full card numbers).

  • Account Information: username, password, and purchase history (if you create an account).

  • Communications: messages, inquiries, or feedback you send us.

B. Non-Personal Information

We may also collect:

  • Browser type, IP address, device information, and operating system.

  • Cookies and usage data to improve website performance and personalize your experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Send confirmations, updates, and customer support messages.

  • Improve our website, services, and product offerings.

  • Personalize your shopping experience.

  • Send promotional offers or newsletters (you can opt out at any time).

  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal data.
However, we may share your information with:

  • Service Providers: payment gateways, shipping carriers, marketing tools, and analytics services that help us operate our store.

  • Legal Authorities: when required by law, regulation, or court order.

  • Business Transfers: if we merge, sell, or reorganize our business, your information may be transferred as part of that process.

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enable shopping cart and checkout functions.

  • Analyze website traffic and user behavior.

  • Improve performance and tailor content.

You can manage cookies through your browser settings, but disabling them may affect your shopping experience.

5. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. All transactions are encrypted using SSL technology, and sensitive information is handled only by trusted payment providers.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request a copy of your stored data.

  • Lodge a complaint with your local data protection authority.

To exercise your rights, contact us at  info@pasionova.shop

7. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy — typically for order processing, legal obligations, and business records.

8. Children’s Privacy

Our website is not directed toward children under 13. We do not knowingly collect data from minors. If you believe a child has provided us personal data, please contact us immediately.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@pasionova.shop
Address: Mullacreevie Park, Armagh Bt60 4B